Gaming is for enjoyment, not stress. HHBD Online believes every member has the right to play safely and responsibly. Our responsible gaming program is designed to give you exactly that protection.
At HHBD Online, we believe online gaming is a form of entertainment — it should never be a primary source of income or a way to cope with stress. Responsible gaming isn't just about playing less; it means playing mindfully, knowing your limits, and having the courage to seek help when needed.
As online gaming grows in popularity across Bangladesh, so does our responsibility. HHBD Online places the wellbeing and financial safety of every member at the top of our priorities. Our Responsible Gaming section is built with exactly that in mind.
Please Note: When gaming causes anxiety instead of enjoyment, it's time to pause and seek help. HHBD Online is always here to support you.
As part of our responsible gaming program, we provide members with a range of protection tools — including deposit limits, session time controls, reality checks, cooling-off periods, and self-exclusion. These tools put you in control of your own gaming habits.
Every member confirms at registration that they are 18 years of age or older and are playing voluntarily for entertainment. This policy is non-negotiable.
Caution: Gaming is never a solution to financial problems. Chasing losses by placing more bets is one of the most dangerous habits you can develop.
All HHBD Online members can access responsible gaming tools for free at any time. There are no additional charges.
Emergency support: If you feel you may be developing a gaming addiction, contact our support team right away. We are here for you.
Our six powerful tools are here to help you enjoy a safe and fun gaming experience.
Set your own maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is in place, it cannot be exceeded. This tool keeps your budget under control at all times and eliminates the risk of overspending.
Set a maximum time limit for each gaming session in advance. Once the limit is reached, HHBD Online will automatically notify you or end the session. Managing your session time helps keep gaming in balance with your daily life.
You will receive automatic reminders at set intervals showing a summary of how long you have been playing and how much you have won or lost. This keeps you informed and helps prevent impulsive decisions.
Take a temporary break from 24 hours up to 30 days. During the cooling-off period, deposits and betting on your account will not be possible. It's an effective way to protect yourself during times of stress or fatigue.
Close your account for anywhere from 6 months to permanently. Once Self-Exclusion is active, HHBD Online will not send you any promotional offers. Making this decision takes courage, and we respect that.
Contact us to help protect a family member from underage gaming. HHBD Online is ready to take special measures to support parents. We have a zero-tolerance policy when it comes to child protection.
Setting limits at HHBD Online only takes a few minutes. Follow the steps below:
Log in to your account at HHBD Online and click on the profile icon.
Go to "Responsible Gaming" under the Settings menu.
Choose from deposit limits, session time, or self-exclusion — whichever you need — and set your amount or duration.
Save your changes. Deposit limits take effect immediately. A 24-hour cooling period applies before any limit increase.
Our team is available 24/7 via live chat to help with any issue, anytime.
Below is an example of the types of limits that experienced members at HHBD Online typically set:
These are examples only. Set your limits based on your own financial situation and circumstances. You know best what works for you.
Self-Exclusion is HHBD Online's most powerful Responsible Gaming tool. If you feel your gaming is getting out of control, you can use this tool to lock your account for a set period of time.
While Self-Exclusion is active, HHBD Online will not allow any deposits or bets on your account, and no promotional messages will be sent to you.
Self-Exclusion cannot be cancelled before the period ends. This is an important step — take it to keep yourself protected.
Choose Your Self-Exclusion Period
Contact us via support chat or email to activate Self-Exclusion.
If you notice any of the signs below in yourself, use HHBD Online's responsible gaming tools or reach out for support.
Repeatedly playing to chase losses and increasing bet amounts in the process.
Cutting back on sleep or time with family and friends in order to spend more time gaming.
Feeling restless, irritable, or low when you cannot play — unable to feel good without gaming.
Spending on gaming using borrowed money, savings, or funds meant for your family.
Hiding the amount of time or money spent on gaming from family or friends.
Neglecting work, studies, or family responsibilities in favour of gaming.
A growing tendency to place larger and larger bets in order to feel the same level of excitement.
Using gaming as a way to escape stress, anxiety, or loneliness.
Repeatedly trying to cut back or stop gaming, but failing to do so.
If you recognise three or more of the signs above in yourself, don't wait — contact the HHBD Online support team. Getting help early makes recovery much easier.
Answer the following questions honestly. If most of your answers are yes, it may be time to seek help.
If any of these questions give you pause, reach out to the HHBD Online support team. There's no judgment here — only support.
Answers to the most frequently asked questions about HHBD Online's responsible gaming program.
Register at HHBD Online today under our responsible gaming policy. Use our protection tools to keep gaming enjoyable every time.